Santa Cruz Bicycles is pulling again about 1,600 e-bikes for numerous battery malfunctions that pose a number of risks to riders.
On Could 5, the California model introduced a recall of Heckler 9 e-bikes it recognized as harmful to customers.
Briefly, the e-bikes’ batteries can both fall off with out warning whereas the bike is in movement or catch fireplace.
In line with the U.S. Shopper Product Security Fee, the latch mechanism that holds the battery in place can malfunction. If that occurs, the battery can detach from the body, probably dropping the bike and the rider.
Additionally, the latch spring can “trigger further put on” on the battery housing over time, leading to a fireplace hazard.
The model says prospects with the affected bikes (about 1,600 complete models) ought to instantly cease using them. Right here’s how one can inform whether or not your Heckler 9 is topic to recall and what to do if that’s the case.
Directions for Santa Cruz Bicycles Heckler 9 House owners
The recall includes 2022 Heckler 9 e-bikes in two colours (apparently the one two the corporate made): Gloss Inexperienced Avocado or Maritime Grey. Santa Cruz says the bikes had been offered on-line at santacruzbicycles.com and at bicycle retailers and sporting items shops nationwide from January 2022 via March 2022 for $8,200-13,300.
To seek out out whether or not your bike is recalled, find and speak to your licensed Santa Cruz seller. Then, you may organize for a free restore to exchange the latch spring mechanism and set up a battery put on plate.
Moreover, Santa Cruz is contacting all recognized purchasers instantly to supply extra particulars. The corporate famous that customers ought to take away or safe the battery earlier than transporting the bikes.
Contact the corporate on-line when you purchased your Heckler 9 via the Santa Cruz website or now not reside close to your unique seller.
No Accidents Reported
Santa Cruz stated it had obtained 10 reviews of batteries falling from the body and two reviews of the latch spring inflicting further put on. No accidents or fires are but reported.